
Shipping Policy
Shipping Policy
Last updated: July 25, 2026
Thank you for shopping with Moon and Gifts. We are committed to processing and delivering all custom orders efficiently and securely to ensure you receive your personalized car accessories in a timely manner.
Order Processing Time
All custom printed products require production time after payment confirmation. Orders are typically processed and sent to production within2–5 business days. Business days exclude weekends and official public holidays.
Please note: Our items are made-to-order custom products, which require dedicated production time before shipping.
Estimated International Shipping Times
Below are estimated delivery timelines after order production and shipment. Delivery times may vary slightly due to regional logistics and customs procedures:
- United States: 5–15 business days
- Europe: 9–15 business days
- Asia & Middle East: 7–15 business days
- Africa & Rest of World: 20–25 business days
Order Tracking
Once your order is shipped from our production facility, we will automatically send a unique tracking number and real-time tracking link to your registered email address. You may monitor your delivery status online at any time.
Potential Delivery Delays
While we strive for fast and reliable delivery, occasional delays may occur due to circumstances beyond our control, including courier service disruptions, extreme weather conditions, public holidays, customs clearance procedures, or peak order seasons.
We will actively assist you in tracking your package and resolving any shipping-related issues.
Contact Information
If you have any questions regarding order processing, shipping status, delivery issues, or logistics inquiries, please reach out to our support team:
- Email: info@moonandgifts.com
- Operating Company: Moon and Gifts LLC
- Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA