FAQ
Frequently Asked Questions
Will I receive the same product shown in the pictures?
Yes, we do our best to ensure the product matches the images shown on our website. Please note that slight differences may occur due to lighting, screen display, or handcrafted details.
How long will it take to receive my order after purchase?
Orders are usually processed within 2–5 business days. Delivery times may vary depending on your location and shipping demand.
How can I contact you about my order?
You can email us at info@moonandgifts.com or use the contact form on this page. We usually respond within 24 hours.
Contact Us
We’re Here to Help
If you have any questions about our products, orders, or shipping, feel free to contact us.
Email: info@moonandgifts.com
Response time: within 24 hours