
Shipping Policy
All items are pre-order custom goods to ensure premium craftsmanship. Orders will be submitted to production factory on the next business day after successful payment.
Business days exclude weekends and official public holidays.
Custom-made products need 5–10 business days for production before shipment; limited in-stock items will be dispatched within 1–5 business days after payment confirmation.
We provide free worldwide shipping to United States (all 50 states), Canada, United Kingdom, Australia and all EU member countries.
Shipment is unavailable for US overseas territories including Puerto Rico, Guam and US Virgin Islands.
We cooperate with USPS, UPS and FedEx for US deliveries. The carrier will be selected automatically by our system based on your shipping address and package size.
Once your package is dispatched, tracking number and tracking link will be sent to your registered email automatically for real-time delivery check.
We are not liable for delivery failure caused by invalid shipping address provided by customers; re-delivery cost will be borne by buyers.
Delivery delays caused by force majeure are out of our reasonable control, and we will assist you to track parcels actively whenever possible.